{"id":147,"date":"2026-01-17T10:24:11","date_gmt":"2026-01-17T10:24:11","guid":{"rendered":"https:\/\/marxcoeditions.com\/?page_id=147"},"modified":"2026-01-17T13:57:51","modified_gmt":"2026-01-17T13:57:51","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/marxcoeditions.com\/index.php\/refund_returns\/","title":{"rendered":"Politique de remboursement et retours"},"content":{"rendered":"\n<p class=\"has-small-font-size wp-block-paragraph\">Cette politique concerne uniquement <strong>les livres<\/strong> vendus sur notre site <a href=\"https:\/\/marxcoeditions.com\">marxcoeditions.com<\/a>, qu\u2019il s\u2019agisse de <strong>livres broch\u00e9s<\/strong> ou de <strong>livres num\u00e9riques<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Droit de r\u00e9tractation (Livres broch\u00e9s)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Conform\u00e9ment \u00e0 la <strong>loi fran\u00e7aise<\/strong>, vous disposez d\u2019un d\u00e9lai de <strong>14 jours<\/strong> \u00e0 compter de la r\u00e9ception de votre commande pour exercer votre droit de r\u00e9tractation et demander un remboursement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Conditions :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le livre doit \u00eatre <strong>non utilis\u00e9<\/strong> et dans son <strong>\u00e9tat d\u2019origine<\/strong> (emballage intact).<\/li>\n\n\n\n<li>Les frais de retour sont \u00e0 la charge de l\u2019acheteur, sauf erreur de notre part.<\/li>\n\n\n\n<li>Les remboursements sont effectu\u00e9s apr\u00e8s r\u00e9ception et inspection du livre retourn\u00e9.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f Les livres endommag\u00e9s, annot\u00e9s ou incomplets ne peuvent pas \u00eatre rembours\u00e9s.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Livres num\u00e9riques<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les livres num\u00e9riques (ebooks) sont <strong>exempts de droit de r\u00e9tractation<\/strong> d\u00e8s qu\u2019ils ont \u00e9t\u00e9 t\u00e9l\u00e9charg\u00e9s, conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur.<br>Aucun remboursement ne sera possible apr\u00e8s le t\u00e9l\u00e9chargement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Proc\u00e9dure de retour (Livres broch\u00e9s)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Contactez-nous par e-mail : <strong><a>contact@marxcoeditions.com<\/a><\/strong><br>Indiquez votre num\u00e9ro de commande et le livre concern\u00e9.<br>Conservez le <strong>re\u00e7u ou preuve d\u2019envoi<\/strong> jusqu\u2019au remboursement.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Remboursements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Une fois le retour re\u00e7u et v\u00e9rifi\u00e9, nous vous informerons par e-mail de l\u2019acceptation de votre remboursement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le remboursement sera effectu\u00e9 <strong>via le m\u00eame moyen de paiement<\/strong> que celui utilis\u00e9 lors de l\u2019achat, dans un d\u00e9lai de <strong>14 jours<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00c9changes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous n\u2019acceptons les \u00e9changes que si le livre re\u00e7u est <strong>d\u00e9fectueux ou endommag\u00e9<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour un \u00e9change, contactez-nous \u00e0 <strong><a>contact@marxcoeditions.com<\/a><\/strong> avec vos informations de commande.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Vente de livres d\u2019occasion ou collections sp\u00e9ciales<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les livres en <strong>\u00e9dition limit\u00e9e ou personnalis\u00e9e<\/strong> peuvent \u00eatre exclus du droit de r\u00e9tractation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans ce cas, cela sera <strong>pr\u00e9cis\u00e9 sur la page produit<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pour toute question concernant un retour, un remboursement ou un \u00e9change :<br><strong><a>contact@marxcoeditions.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cette politique concerne uniquement les livres vendus sur notre site marxcoeditions.com, qu\u2019il s\u2019agisse de livres broch\u00e9s ou de livres num\u00e9riques. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-147","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/marxcoeditions.com\/index.php\/wp-json\/wp\/v2\/pages\/147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marxcoeditions.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/marxcoeditions.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/marxcoeditions.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/marxcoeditions.com\/index.php\/wp-json\/wp\/v2\/comments?post=147"}],"version-history":[{"count":4,"href":"https:\/\/marxcoeditions.com\/index.php\/wp-json\/wp\/v2\/pages\/147\/revisions"}],"predecessor-version":[{"id":216,"href":"https:\/\/marxcoeditions.com\/index.php\/wp-json\/wp\/v2\/pages\/147\/revisions\/216"}],"wp:attachment":[{"href":"https:\/\/marxcoeditions.com\/index.php\/wp-json\/wp\/v2\/media?parent=147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}